Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your use of services provided by RapidScale Solutions LLC ("RapidScale Solutions LLC," "we," "us," or "our"). By engaging our services or using our website, you agree to these Terms.

Services

RapidScale Solutions LLC provides AI-powered automation services for real estate professionals and other local businesses, including but not limited to: AI voice agents, automated text messaging, lead management, review generation, social media automation, and monthly performance reporting.

Client Responsibilities

• Provide accurate business information required to configure your system
• Ensure you have authorization to use phone numbers registered with our platform
• Comply with all applicable laws regarding contact with your leads and clients
• Maintain the confidentiality of your account credentials
• Use our services only for lawful business purposes

Payment Terms

• One-time setup fee is due prior to system configuration
• Monthly subscription fees are billed in advance on a recurring basis
• All fees are non-refundable except as required by law
• You may cancel your subscription at any time — no lock-in, no contracts
• Cancellation takes effect at the end of the current billing period

Cancellation Policy

Intellectual Property

All systems, templates, workflows, reports, and automation configurations built by RapidScale Solutions LLC remain the intellectual property of RapidScale Solutions LLC until full payment is received. Client-specific data (leads, contacts, reviews) belongs to the client.

Limitation of Liability

RapidScale Solutions LLC shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees paid by you in the three months preceding the claim.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Collin County, Texas.

Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email with at least 30 days notice.

SMS Messaging Program

Program Description: RapidScale Solutions LLC operates an SMS messaging program to communicate with leads and clients regarding AI automation services. Message types include lead follow-up, appointment reminders, review requests, onboarding updates, daily performance reports, and service notifications.

SMS Opt-Out Instructions

You may cancel SMS messages at any time. Text STOP to the number messaging you to unsubscribe. After texting STOP, you will receive one final confirmation message. No further messages will be sent. To re-subscribe, complete the opt-in form on our website.

The following keywords are recognized as opt-out requests: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Disclosures for Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages based on your account activity and opted-in program. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Age Restriction (18+)

Our SMS messaging program and services are intended for individuals 18 years of age or older. By opting in to receive SMS messages or using our services, you confirm that you are at least 18 years old.

Contact

• Email: hello@rapidscalesolutions.com
• Phone: (682)-222-8387
• Address: 8751 Collin McKinney Pkwy, Suite 1102, McKinney, TX 75070

RapidScale Solutions LLC SMS Messaging Program

The following terms govern the SMS/text messaging program operated by RapidScale Solutions LLC on behalf of its clients and for direct business communications.

1. Opt-Out Instructions

You can cancel SMS service at any time. Simply text STOP to the number messaging you. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

2. Help Instructions

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to:

• Email: hello@rapidscalesolutions.com
• Phone: (682)-222-8387

3. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

4. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your business activity and opted-in program. For questions about your text plan or data plan, contact your wireless provider.

5. Privacy

For privacy-related inquiries, please refer to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Compliance

RapidScale Solutions LLC SMS programs comply with CTIA guidelines, A2P 10DLC carrier requirements, the Telephone Consumer Protection Act (TCPA), and applicable Texas state law.

7. Supported Message Types

• Lead acknowledgment and follow-up messages
• Appointment reminders and booking confirmations
• Review request sequences
• Daily morning reports and performance summaries
• Rate alerts and market update notifications
• Post-closing retention communications
• Business information and service updates