Privacy Policy
RapidScale Solutions LLC ("RapidScale Solutions LLC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at rapidscalesolutions.com.
Information We Collect
Information You Provide Directly
- Name, business name, email address, phone number, and website URL
- Google Business Profile link, social media handles, and service area
- Business goals, current challenges, and transaction information
- Payment information (processed securely through third-party payment processors)
- Communications you send to us via email, phone, or web forms
Information Collected Automatically
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
- To provide, operate, and improve our AI automation services
- To communicate with you about your account, services, and updates
- To send SMS/text messages you have opted into receiving (see SMS Policy below)
- To generate performance reports and analytics for your business
- To comply with legal obligations
- To respond to your inquiries and support requests
How We Share Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We may share your information only in the following limited circumstances:
- Service Providers: Vendors who assist in operating our platform (e.g., our CRM platform, payment processors) under strict data protection agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Protection: To protect the rights, property, or safety of RapidScale Solutions LLC, our clients, or the public
We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for their marketing purposes.
SMS / Text Messaging Data
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services required to deliver those messages. This data is used solely to send the SMS communications you have explicitly consented to receive.
Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), access controls, and secure data storage. However, no method of internet transmission is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at hello@rapidscalesolutions.com.
Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-Out: Opt out of SMS communications at any time by texting STOP
- Portability: Request a portable copy of your data in a machine-readable format
Cookie & Tracking Technologies
Our website uses standard web technologies to improve your experience. We may use cookies, web beacons, and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We do not use tracking technologies for third-party advertising purposes.
Age Restriction
Our services are intended for individuals who are 18 years of age or older. By using our services or submitting your information, you confirm that you are at least 18 years old. We do not knowingly collect information from individuals under 18.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
- Email: hello@rapidscalesolutions.com
- Phone: (682)-222-8387
- Address: 8751 Collin McKinney Pkwy, Suite 1102, McKinney, TX 75070
See also our Terms of Service, which sets out our SMS messaging program, STOP and HELP instructions, message and data rates, and carrier disclaimers.