STOP LOSING LOANS TO FASTER LENDERS

Every inbound call is answered with your branded greeting, day or night, in English or Spanish. The assistant hears which language the caller is using and answers in that one, on the same number. It answers questions about loan types, documents needed, the application process and timelines, captures the caller's name and number, and books the appointment straight into your calendar.

If a call is missed, busy, or goes to voicemail, the system calls back automatically and picks up where they left off. A missed call stops being a lost client.

Inbound texts and Facebook messages are answered automatically by the same assistant, in the language the person writes in, using the same knowledge, and it books appointments straight into your calendar from the conversation. Once someone is in your system, from a call, a text or a form, their email replies are answered in the same thread too. One conversation per person, whichever way they reach out.

Run a text or email campaign to your whole contact list or a filtered segment: a rate change, a refinance opportunity, a document reminder, a closing update. Sent from your own registered number and your own domain.

A person can only take one call at a time. When three people ring while you are busy, two get voicemail. The AI picks up every line simultaneously, so nobody waits on hold and nobody hangs up to call the next name on their list.

The assistant is trained on your business, your policies and your process: your loan products, your lender list, your document requirements, your process, your hours. It answers from your information, not generic scripts, and you update it whenever something changes.